Promivra uses the information needed to operate your marketing workspace, generate requested marketing material, connect the business platforms you authorize, schedule and publish approved content, and keep the service secure.
1. Scope
This Privacy Policy explains how Promivra handles information when you use the Promivra website, application, AI marketing workflows, and connected business platform integrations. It applies to account users, business workspaces, and people who authorize third party business assets for use with Promivra.
2. Information we process
Depending on the features you use, Promivra may process:
- Account information: name, email address, authentication information and account settings.
- Business workspace information: organization and business names, industry, location, brand details, products or services, audience descriptions, offers, business hours and other information you provide to the Business Brain.
- Marketing workflow information: strategies, campaigns, content drafts, visual assets, video assets, narration scripts, generated voice files, approvals, schedules, publishing jobs, status history and performance information when available.
- Connected platform information: identifiers for Pages, business assets or accounts you choose to connect, granted permissions, connection status and access credentials needed to perform authorized actions.
- Technical and security information: request logs, timestamps, device or browser information made available through normal web requests, error information and security events.
3. Meta and other connected platforms
If you connect a Meta business asset, Promivra processes only the permissions and asset information needed for the features you authorize. Examples can include Facebook Page identifiers, Page names, publishing permissions, approved content and publishing results. Promivra stores connected platform access credentials in encrypted form and does not display raw stored access tokens in the user interface.
Promivra can also connect Instagram professional accounts when you choose to authorize them. Depending on the features you enable, Promivra may process the Instagram account identifier, username, linked Facebook Page information, publishing permissions, approved media and publishing results needed to provide Instagram publishing. Promivra can also connect WhatsApp Business Platform assets when you choose to authorize them. For WhatsApp, Promivra may process the WABA ID, Phone Number ID, display phone information, encrypted business access credentials, synchronized template metadata, customer WhatsApp identifiers and phone numbers, customer display names, inbound/outbound message text or captions needed for the inbox, delivery/read/failure status, lead stage, conversation state, and consent/opt-in records that the business user chooses to record. When a business explicitly chooses WhatsApp Business App coexistence and authorizes Meta to share synchronized contacts or chat history, Promivra may also process the contact names/numbers and customer-visible message text or captions delivered through those coexistence webhooks so the business can maintain one conversation timeline. Business App sent-message echoes are recorded as outbound activity. Promivra intentionally does not retain raw WhatsApp webhook payloads or provider media download URLs in the WhatsApp inbox workflow. Promivra can connect a Meta Ad Account when you authorize the Meta Ads module. For Meta Ads, Promivra may process the Ad Account identifier and name, account currency/timezone, encrypted authorization credentials, campaign/ad set/ad identifiers and configuration metadata, campaign status, and reporting metrics such as spend, impressions, reach, clicks, CTR, CPC and CPM. Promivra keeps paid-media write actions behind explicit production and user approval controls.
If you use AI Video Factory, Promivra may process approved business copy, creative direction, generated video plans, rendered MP4 files, thumbnails and optional AI generated voiceover audio. When an external video generation provider is enabled, the video prompt and generation parameters needed for the requested render may be sent to that provider. Promivra stores completed media in its own configured media storage where supported.
4. How we use information
Promivra uses information to provide and secure the service, understand the business context you supply, generate requested strategies and marketing material, create and manage schedules, publish approved content to connected platforms, diagnose failures, maintain audit history, and improve the reliability of the product.
5. AI processing
Some Promivra features use AI service providers to generate or transform strategy, copy, images, narration, speech, video or other marketing material. The information sent to an AI provider is limited to what is reasonably needed for the requested feature. AI output can be inaccurate and should be reviewed before it is accepted or published.
6. Service providers and disclosures
Promivra may use infrastructure, database, email, AI, monitoring and connected platform providers to operate the service. Information may be disclosed to those providers only as reasonably necessary for the relevant service. Promivra may also disclose information when required by law, to protect users or the service, or in connection with a legitimate business transfer subject to appropriate safeguards.
7. Retention
Information is retained for as long as reasonably necessary to provide the service, maintain security and audit records, comply with legal obligations, resolve disputes, and enforce agreements. Connected platform credentials are intended to remain available only while the relevant connection is active or otherwise needed for an authorized workflow. Disconnecting an integration stops future use of that connection.
8. Security
Promivra uses administrative and technical safeguards designed to protect information, including restricted server access, HTTPS, secure session settings and encryption of stored social platform credentials. No internet service can guarantee absolute security.
9. Your choices and deletion requests
You can disconnect supported integrations from the Promivra Meta Setup area. You may also request deletion of applicable Promivra account and connected platform data. See the Data Deletion Instructions for the current process.
10. International processing
Promivra and its service providers may process information in countries other than the country where you are located. Where required, appropriate measures should be used for international transfers.
11. Changes to this policy
This policy may be updated as Promivra adds features, integrations or legal requirements. The effective date above will be updated when a revised policy is published.
12. Contact
Privacy and data requests can be sent to financecontrolleroman@gmail.com.